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Getting started

Recover your password

Reset a forgotten password by email.

For viewers

By the end you have a new password and are signed in.

Before you start

  • Access to the email address on your account.

Steps

Step 1: Choose Forgot Password? and enter your email

Choose Forgot Password? and enter your email
Choose Forgot Password? and enter your email

On the sign-in page choose Forgot Password?. Enter your Email and choose Reset my password.

Step 2: Open the link in the email

Open the link in the email
Open the link in the email

If an account exists for that address, an email with a reset link arrives within a few minutes. The link opens Set new password; enter the new password twice and choose Update. You are signed in afterwards.

You should see

A new-password page from the email link, then Your password was changed successfully. You are now signed in.

Next steps